Teams and Walkers

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FAQ

Sample Event


Join us on sample date

Donate FAQs

Where does the money go?
What is Shatterproof's Tax ID number?
Where should I mail donation checks?
Are donations tax-deductible?
How do I find a participant's personal fundraising webpage?
How quickly can I expect an online donation to post to a participant's fundraising account?
Can I make a donation to a team?
For Canadian donations made online with a credit card, will the amount entered be in U.S. dollars?
Do all donors who mail their donations receive a receipt?
Do all donors who contribute online receive a receipt?
How do I add a dedication when I make a donation?

Fundraising FAQs

I'm new to fundraising and not sure where to start. What should I do?
Do I have to fundraise to be able to participate?
What can I say to promote my 5K Walk/Run campaign?
Are there any fundraising minimums?
How much should my fundraising goal be?
I am hosting a fundraiser to raise money for the Shatterproof 5K Walk/Run event. Will Shatterproof pay for my fundraising expenses?
What can I do if a check is written out to me personally?
I want to register my daughter so she can participate in the fundraising activities but she doesn't have an email address.
My company will match my donation, what do I do?
Can I mail in a cash donation?
Can I transfer a donation that I received to another participant or team
Where can I find a list of the people who have donated to me?
Can I send a thank you email to donors from My HQ?
Why am I receiving emails telling me that I've received a donation?
Is there a registration fee?
How much time should I expect to commit to this?
Can I start a team?
What is "My HQ"?
How will my personal information or the personal information of those I contact through My HQ (your fundraising dashboard) be used?
What is my "personal page"?
What is "My Page" link?
Can a donor add a dedication message that appears in my fundraising honor roll?

Team FAQs

What is the minimum and maximum number of participants on a team?
Does every team member have to register?
What are the benefits of being on a team?
How do we fundraise as a team?

Event Day FAQs

How long is the run/walk route?
What is the age requirement?
Do I need to train or prepare?
Will I receive a T-shirt?
What time should I arrive?
Is there a bag check area at the event?
I lost something at the 5K event. How can I get it back?
How do I create a memorial for my loved one?
Is my registration fee refundable if I am unable to run?
Can I bring my own tent to set up on event day?
Who can volunteer?